Welcome to Darpana

A Complainant Feedback System

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What is Darpana ?

Darpana is an initiative from Inspector Rajesh L Y & team of Bandepalya Police Station to capture the feedback from complainants on www.darpana.net

"Darpana initiative started in February 2022, helped by passionate civilians known as Team Darpana"

Every complainant/citizen visiting the station is requested to provide feedback on the overall experience and the resolution achieved

Complainant Registration Feedback Form

Philosophy behind

Police personnel do not come out of Vacuum.

We are a reflection of the society

BCP’s motto is “ We serve, We protect”

Darpana initiative emanates from the first part of motto “ We serve”

Objectives

1. Create “Friendly and Professional” Police Station

2. Assign complaints within “One hour”

3. Provide a robust feedback system to enhance the quality and transparency of the system – First of its kind in India!