Welcome to Darpana

A Complainant Feedback System

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What is Darpana ?

Darpana is an initiative from Inspector Rajesh L Y & team of Bandepalya Police Station to capture the feedback from complainants on www.darpana.net

"Darpana initiative started in February 2022, helped by passionate civilians known as Team Darpana"

Every complainant/citizen visiting the station is requested to provide feedback on the overall experience and the resolution achieved

Philosophy behind

Police personnel do not come out of Vacuum.

We are a reflection of the society

BCP’s motto is “ We serve, We protect”

Darpana initiative emanates from the first part of motto “ We serve”


1. Create “Friendly and Professional” Police Station

2. Assign complaints within “One hour”

3. Provide a robust feedback system to enhance the quality and transparency of the system – First of its kind in India!